วันอาทิตย์ที่ 10 กุมภาพันธ์ พ.ศ. 2556

วันจันทร์ที่ 28 มกราคม พ.ศ. 2556

problem

Sales manager: Aoy
Customer: Manow
Reference to original arrangement
Aoy: Hello. My name is Aoy. welcome to Victory bakery shop. May I help you?
Manow: Hello. My name is Manow. I'm Order bakery from you in the morning.
I've a problem about delivery service today.
Statement of problem
Aoy: OK. What happen?
Manow: I receive product not all.
Aoy: Oh! any problem.
Manow: Some of the items I ordered and I want it gone.
Fixing new arrangement
Aoy: I’m sorry in service because mistake in checking product.
Manow: No worries. Can you send produce to me again?
Confirmation
Aoy: Yes, I send the new product today.
Manow:  OK. Thank you to take care for me.
Aoy: You’re welcome if you have problem again, you can call back for me every time.
Thank you. 




วันเสาร์ที่ 5 มกราคม พ.ศ. 2556

Business Communication @bakery shop

 


aoy: Hello
now: Hello,There is victory bakery shop?
aoy: Yes,that's right. Who's calling?
now: I'm Tichy. What do you have promotion bakery shop.
aoy: If you have member card, you will receive a discount 15%.
now: What is the special menu today?
aoy: I have blueberry cheesecake and chocolate brownie.
now: Do you have coffee?
aoy: Yes,I have espresso cappuccino,latte and mocha.
now: I'd like blueberry... cheesecake and cappuccino. Do you have delivery service?
aoy: Yes
now: Please send it to my house. Um! you have courses offered by the bakery?
aoy: So sorry, I don't have courses offered bakery.
aoy: Thank you very much,please come again.
now: OK bye.


 

วันศุกร์ที่ 4 มกราคม พ.ศ. 2556

Conversations in the restaurant.


 
Friend1: Hi. It’s nice to see you.
Friend1: How are you doing?
Friend2: I’m so-so, and you
Friend1: I’m Ok.
Friend1: If you have time, let’s go for lunch together and my friend.
Friend2: I’ll be happy to go.
Friend1: OK. My friends wait at the parking lot.

parking lot
Friend1,2: hello.
... Friend 3: How are you?
Friend2: I’m great. What about you.
Friend3: All right.
Friend1: We have to do again.
Friend3: OK.

Restaurant
Waitress: Krongthong Restaurant Welcome.
Waitress: Hello, ma’am. Here’s the menu.
Friend1: What is the special menu today?
Waitress: We have Snapper steamed plum.
Friend1: That sounds delicious. Let me take a look at the menu first.
Waitress: Certainty. I’ll come back to take you order in a few minutes.
Friend1 : OK.
Waitress: Hello, ma’am . I take your order, now?
Friend1: Yes, I’d like a bowl of chicken green curry.
Friend2: Fried fish and fried kale with crispy pork, please.
Friend3: Sweet and sour prawn and cooked rice four dish, please.
Waitress: Certainly. Would you like anything else?
Friend4: Um… What is in Fried Green Forest.
Waitress : Many kinds of Thai vegetables. It’s good for your health, ma’am
Friend4: That sounds good. I’ll have that too.
Waitress: Certainly. What would you like to drink?
Friend1: I’d like a glass of ice tea.
Friend2: coconut milk, please.
Friend3: Orange juice, please.
Friend4: Plain water, please.
Waitress: Certainly.
Friend3:Hi come here please, How much is the total?
Waitress: It’s 1500 baht altogether.
Friend3: Here it is.
Waitress: Just a moment.

Counter
Waitress: Table 4.
Counter : Ok.
Waitress : Yes.
Waitress: Thank you very much .Please come again